A few months ago (although, at this point of the COVID-19 crisis, maybe it was actually a year ago?...
How Managed IT Services Can Help Your Business Save
You may have heard the term managed service, but do you know how it can help your business save?
In its most simple form, managed service means that the service you’re purchasing is maintained by the vendor. Ideally this means that the vendor is taking steps to proactively keep your service up and running, monitoring to make sure it is and reacting when problems arise. Typically the service provider is being proactive instead of only reactive. Instead of waiting for you to call and report a problem, they should already be working on it. Alternatively you could look at it as your IT company installing updates and maintaining backups instead of leaving it to you.
Businesses in all industries are benefiting from managed services by saving money, time, resources and even their reputations. By partnering with the right company your business can be further ahead on the road to success!
Save Money
Typically managed service providers work on a fixed monthly fee. While the specifics may vary by company, generally everything is included including your ongoing maintenance and support issues. Sometimes hardware repairs are also included and even some projects like setting up new computers or migrating servers.
Gone are the days of variable bills from your computer support company. You’ll receive your all you can eat service at a prearranged price without any surprises. Finally you can budget for your IT expenses and have a predictable result.
This frees up money that could be used for other business investments like marketing, staffing, education or process improvement.
Save Time
Your managed service provider can respond to issues faster than your brother’s nephew’s next door neighbor. Monitoring allows the provider to know about problems often before you find out about them. Imagine being able to sleep soundly at night knowing you have a team working to safeguard your business. Specialization in the staffing at the MSP helps them resolve issues quickly and the incentive is on keeping your computer network running instead of increasing billable hours.
Have you ever thought about trying to solve something yourself for fear of getting a big bill from the IT company? Not only can you save money with managed service, but you can save time and stay productive by letting the specialists solve the problem and not worry about getting a big bill. When your employees can quickly report a problem or ask for advice when they need it, they can stay on task.
Many managed service providers have support available 24/7 which also means less sitting around and waiting.
Save Resources
Trying to fix things in-house is hard for most businesses. Sure, you might have a knowledgable person on your staff that thinks they can solve every problem with the help of Google, but chances are they don’t have formal training or the processes to really support your business. They probably have another job they were hired for and they are more productive at than stabbing in the dark trying to put out fires.
Your managed service provider has a team of experts. This means the right specialist can be assigned to help prevent issues regularly and resolve issues should they arise. Your staff can work on the things they are specialists in and will have to go back to the dog ate my homework excuse for missing project deadlines.
With proactive services included your team can arrive every morning and get right to work knowing that they have the proper resources to effectively complete their duties.
Save Reputation
Utilizing managed services can help your business gain a competitive edge. No longer will outdated equipment be slowing your team down and turning off prospective buyers. Instead the business consulting services included can help your business use technology to improve customer relations and the proactive services can make sure your team and office technology runs like a well-oiled machine. This will help lead to a more positive reputation for your business.
With all the time, money and resources you’ll be saving you can work on growing your business.
Ready to take your business to the next level? Contact us today to schedule a free business evaluation and find out how our process can deliver predictable, problem-free results for your business.